Privacy Policy
Effective Date: July 2025
At mydrcarter.com, your privacy is our priority. We are committed to maintaining the confidentiality, integrity, and security of the personal and health information you provide to us. This Privacy Policy explains how we collect, use, and protect your information through our website and services, including both in-person and virtual care.
Information We Collect
We may collect personal and health-related information in the following ways:
- Personal Information: Name, date of birth, phone number, email address, mailing address, and insurance details.
- Health Information: Medical history, conditions, treatments, prescriptions, and other relevant information used in providing healthcare services.
- Technical Information: IP address, device type, browser, and site usage patterns to improve website functionality and security.
- Communication Information: Messages submitted via contact forms, appointment scheduling tools, or emails.
How We Use Your Information
We may use your information for the following purposes:
- To provide and manage in-person and telehealth services
- To schedule and confirm appointments
- To process payments and insurance claims
- To respond to your inquiries and requests
- To improve our website functionality and user experience
- To comply with applicable legal and regulatory requirements
Telehealth & Virtual Visits
When participating in virtual visits, your data may be transmitted through secure third-party telehealth platforms. These platforms meet HIPAA standards and are chosen for their commitment to data security and confidentiality. We do not record or store telehealth sessions without your express consent.
Sharing Your Information
We do not sell or rent your personal information. Your information may be shared only:
- With healthcare professionals involved in your care
- With health insurance providers for billing purposes
- With third-party service providers who help operate our practice and website, under strict confidentiality agreements
- When required by law, such as in response to court orders or public health reporting
Your Rights
You have the right to:
- Access and receive a copy of your medical records
- Request corrections to inaccurate or incomplete information
- Request limits on how your information is used or shared
- Revoke consent for specific uses of your information
- File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact our office directly using the information below.
Data Protection
We use administrative, physical, and technical safeguards to secure your personal data against unauthorized access, loss, or misuse. Our staff is trained in HIPAA compliance and patient privacy practices.
Third-Party Websites
Our website may contain links to external websites or tools not managed by us. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
mydrcarter.com
Phone: (912) 300-2311
Address: Alma, GA